Privacy Policy

This policy explains what personal information Cosmos Burger collects through this website, why, and what you can ask us to do about it. Cosmos Burger is operated by Tiger Hospitality Group.

Information we collect

There is no contact form, no booking form, no newsletter sign-up and no account on this site. We do not ask for your name, your email address, your phone number or payment details anywhere on it. The only personal information this website handles is the technical record of each visit kept by our host (see “Server logs” below).

Cookies and tracking

This site sets no cookies of its own, and runs no analytics, advertising or session recording scripts. Nothing here builds a profile of you or follows you to another site.

Ordering and catering happen elsewhere

The ORDER ONLINE and catering links take you to third-party services: Toast, DoorDash, Foodja and ezCater. Once you are on their site you are on their terms and their privacy policy, not ours. They will collect what they need to take your order and payment, and they may set their own cookies. We receive no personal information from them through this website.

The Directions link on each location opens Google Maps, which is likewise governed by Google's own privacy policy.

Server logs

This site is hosted on Vercel. Like any web host, Vercel records the technical detail needed to serve and secure a page request, for example the IP address making it, the page asked for, and the browser identifying itself. Vercel acts as our service provider for this. We do not use those records to identify you, we do not combine them with anything else, and we do not export or keep our own copies of them.

Global Privacy Control and Do Not Track

If your browser sends a Global Privacy Control signal, we treat it as a request to opt out of the sale or sharing of your personal information. We do neither, and this site runs no analytics today; if analytics is ever switched on, it will not load for a browser that sends a Global Privacy Control signal. We do not track visitors across other websites, so a Do Not Track signal has nothing further to switch off.

Your choices

• There is no tracking to opt out of here: no analytics, no advertising cookies, no pixels.
• Reviews shown on this site are guest reviews published on Google and Yelp. They carry no reviewer names, and we do not add any.
• If you contact us on social media, that conversation is governed by that platform's privacy policy.

Your California privacy rights

Tiger Hospitality Group is a “business” under the California Consumer Privacy Act, as amended by the California Privacy Rights Act. If you are a California resident, this section applies to you. It also describes how we treat everyone else, because we would rather run one standard than two.

What we collect, in the Act's categories. In the last twelve months, this website has collected:

• Identifiers and internet or network activity in server logs: IP address, browser and device type, and the pages requested. Source: your browser, automatically. Purpose: serving this website and keeping it secure. Disclosed to: Vercel, our host, as a service provider.

We collect nothing through forms or accounts, because this site has none. We do not collect sensitive personal information, we do not sell personal information, and we do not share it for cross-context behavioral advertising. We have not done any of those things in the last twelve months, including for anyone we know to be under 16, and we do not use or disclose personal information for any purpose other than those described here.

Your rights under the Act

• To know what personal information we have collected about you, where it came from, why we collected it, and who we disclosed it to, and to get a copy of it.
• To have it deleted, subject to the narrow exceptions the Act allows.
• To have it corrected if it is wrong.
• To opt out of the sale or sharing of your personal information. You already have this in full here, because we do neither, and a Global Privacy Control signal is honored as that request.
• To limit the use of sensitive personal information. This does not arise here, because we do not collect any.
• Not to be discriminated against for using any of these rights. We will not refuse you service, charge you a different price, or give you a lesser experience because you asked.

How to make a request

Email info@burgerscosmos.com and tell us what you would like us to do. There is no charge.

We will confirm we have your request within 10 business days and answer it within 45 calendar days. If we genuinely need longer, we will tell you why and take at most another 45 days.

Before we act on a request we have to be reasonably sure it is really you. This site holds no names, email addresses or accounts, so in most cases the honest answer is that we hold nothing we can link to you, and we will tell you so. Where we might, we will ask for details that match the record, and we use what you send us for verification and nothing else.

Authorized agents. You can ask someone else to make a request for you. We will ask for your signed permission and may still confirm your identity with you directly, unless the agent holds a power of attorney under California law.

How long we keep it

• Server logs: kept by our host on its standard short schedule, a matter of days or weeks, not years. We keep no copies of our own.
• Privacy requests and our replies: 24 months, the period California's regulations require for records of requests.

Shine the Light

California Civil Code section 1798.83 lets California residents ask a business once a year for a list of the personal information it disclosed to third parties for their own direct marketing. We do not disclose personal information for that purpose, so there is nothing to list, but you are welcome to ask at the email below.

Children

This site is intended for a general audience and is not directed at children. We do not knowingly collect personal information from children under 13.

Changes

If this site ever starts collecting more information, for example if we add a catering enquiry form, this page will be rewritten to say exactly what is collected, why, and who it goes to, before that feature goes live. The effective date at the top shows when it last changed.

Contact

Questions about this policy or your information: email info@burgerscosmos.com. You can also message us on Instagram or ask at the counter at any of our locations, but for a privacy request please use the email, so it is recorded and answered on time.